FAQ

How do I book an appointment?

You may contact us directly to secure an appointment through the following methods:

Call us: +65 6235 8616
Call/WhatsApp us: +65 8228 7330
Email us: [email protected]

Alternatively, you can also send us an appointment request using this form.

Do I need an appointment?

Yes, prior appointment booking is preferred to reduce waiting time.

What should I expect for my first appointment?

You will be required to fill up a patient registration form prior to consulting our Podiatrist.

During the consultation with our Podiatrist, he/she will ask you questions to understand more about your condition and your lifestyle. He/she will then proceed to conduct a thorough assessment before giving recommendations on the next steps.

Our Podiatrist will go through the recommended treatment options with you and advise you on the costs before proceeding with any treatment.

What should I bring along for my first appointment?

You will need to bring the following items:
– Doctor referral (if any) or medical reports if you had lower limb or foot surgery
– Foot or lower limb scans (XR, MRI, etc), if any
– Any previous insoles that you might have
– Footwear that you wear most often
– Sport shoes or insole-friendly shoes (if you have them)

What are your fees and charges?

You may refer to our price list here.

What are the payment options available?

We accept Cash, Nets, Visa, Mastercard, and AMEX. We also accept Shopee Pay and interest-free installments via PACE.

How should I care for my customised insoles?

Please refer to our guide to taking care of your customized Atlas Podiatry insoles here.